At Jolen Agencies Limited, we are committed to protecting the privacy and security of our clients, job seekers, and other stakeholders. This privacy policy outlines our practices and procedures for handling personal data, ensuring transparency and compliance with relevant regulations.

Introduction

Jolen Agencies Limited is a recruitment agency based in Kenya, dedicated to connecting top-tier talent with leading organizations across various industries. As part of our services, we collect and process personal data from individuals seeking employment and from our clients. This privacy policy aims to inform you about how we handle your personal data, ensuring your privacy and security.

Data Collection and Use

We collect personal data from various sources, including:

• Job Seekers: We collect information provided by job seekers, including their names, contact details, work experience, education, and skills.
• Clients: We collect information about our clients, including their company details, job requirements, and preferences.

We use this data to:

• Recruitment and Placement: We use job seekers’ data to match them with job openings that best fit their skills and qualifications.
• Executive Search: We use clients’ data to identify and attract top-level executives and senior management professionals.
• Temporary Staffing Solutions: We use job seekers’ data to provide temporary staffing solutions to our clients.
• HR Consulting: We use clients’ data to provide HR consulting services, including talent acquisition, retention, and development strategies.
• Training and Development: We use job seekers’ data to provide training and development programs designed to enhance their skills and capabilities.

Data Protection

We take the security and protection of your personal data seriously. We implement robust measures to prevent unauthorized access, use, or disclosure of your data, including:

• Data Encryption: We use encryption to protect your data both in transit and at rest.
• Access Control: We limit access to your data to authorized personnel who need it to perform their job functions.
• Data Retention: We retain your data only for as long as necessary to fulfill our services and comply with relevant regulations.

Data Sharing

We may share your personal data with third-party service providers, including:

• Recruitment Software: We use recruitment software to manage our job postings and candidate applications.
• HR Consulting Partners: We partner with HR consulting firms to provide comprehensive HR solutions to our clients.
• Training Providers: We partner with training providers to deliver training and development programs to our clients and job seekers.

Your Rights

You have the right to:

• Access Your Data: Request access to your personal data we hold.
• Rectify Your Data: Request correction of any inaccurate or incomplete data.
• Delete Your Data: Request deletion of your data, subject to our data retention policies.
• Object to Processing: Object to the processing of your data for specific purposes.
• Restrict Processing: Request restriction of processing of your data in certain circumstances.

Complaints and Concerns

If you have any concerns or complaints about our privacy practices, please contact our Data Protection Officer at jlagenciesltd@gmail.com.

Changes to This Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on this page and will be effective immediately.

Contact Us

If you have any questions or concerns about our privacy policy, please do not hesitate to contact us:

• Phone: +254722984550
• Email: jlagenciesltd@gmail.com
• Address: Delta Hotel, Room 104, University Way, Nairobi, Kenya

Effective Date

This privacy policy is effective as of 6/6/2024 and will be reviewed and updated periodically to ensure compliance with relevant regulations and best practices.

Data Protection Officer

Our Data Protection Officer is responsible for ensuring compliance with our privacy policy and handling any data protection-related concerns. If you have any questions or concerns, please contact:

• Email: jlagenciesltd@gmail.com
• Phone: +254722984550